Senior Teleoperations Lead

Terry Soot

Cambridge, England, United Kingdom Contract Full time July 07, 2026

Found Description

Key Responsibilities

Team Leadership

Lead and coordinate teleoperations teams across multiple shifts

Manage daily staffing and operational coverage

Support onboarding, training, and mentoring of new operators

Promote compliance with safety and operational procedures

Operations Management

Monitor operational KPIs and productivity metrics

Ensure delivery against quality and performance targets

Coordinate robot deployment schedules and operational readiness

Manage incident escalation and resolution processes

Stakeholder Coordination

Serve as the primary operational contact for internal and external stakeholders

Collaborate with engineering, product, and project management teams

Prepare operational reports and performance summaries

Support customer-facing robo...

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