Senior Technical Support & Strategic Accounts Lead

LINK Mobility is seeking a Senior Technical Customer Support specialist to provide customer-focused technical support in Medellín, Colombia. You will act as the main point of contact for strategic accounts, resolving incidents and ensuring excellent customer experience.

The ideal candidate has experience in customer support roles and business-level English proficiency, along with knowledge of chatbot platforms and omnichannel messaging environments. This position offers the chance to work in a fast-evolving mobile communications industry.