Found Description
**Join Vonage and help us innovate cloud communications for businesses worldwide!
**:
**Vonage** has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning.
We challenge our **Support Engineers** to provide a customer experience that leaves our users impressed, loyal and true advocates of our company!
**Why this role matters?
**
IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW.
**What you will do?
**
- Investigate, troubleshoot, diagnose and resolve technical issues related to our Messaging APIs
- Communicate effectively (both verbal and written) with our customers and internal stakeholders
- Problem solve, have a natural curiosity and demonstrate the ability to learn rapidly
- Capture knowledge, for customers who prefer solving their own issues without having to contact support
**What you must have**
- Bachelor's Degree in Computer Sci...