Senior Technical Support Engineer - SaaS, Data & APIs

Motive is hiring a Sr. Technical Support Engineer in Islamabad to serve as a subject matter expert for diagnosing and resolving complex support cases. You will train peers, monitor trends, and alert stakeholders on systemic issues while ensuring customer satisfaction.

You'll leverage Grafana, DataDog, Redash, AWS CloudWatch, and Pendo to analyze data, identify root causes, and improve processes. The role requires a CS/engineering degree and 1–2 years in customer-facing tech support.