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Senior Technical Support Engineer

Bentley Systems

pune, maharashtra, India Full-time May 31, 2026
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Position Summary

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We’re hiring a Principal Technical Support Engineer to act as a global technical authority on our most complex escalations. You’ll be customer-facing on escalation bridges , bring calm technical leadership under pressure, and drive investigations to root cause across cloud-hosted systems, networking, and integrations.

Responsibilities:

  • Important operating model: our Escalation Managers own customer messaging and stakeholder communications. You partner with them by providing the technical truth—diagnosis, architecture, evidence, options, and next-best actions—so what gets communicated is accurate and defensible.
  • No Bentley experience required. If you learn fast, reason clearly, and can prove root cause end-to-end in modern cloud environments, we want you.
  • Be the technical backbone of critical escalations (customer-facing)
  • Join Sev-1 / P1 bridges and drive te...

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    Found Details

    Locationpune, maharashtra
    CountryIndia
    TypeFull-time
    CategoryOther-General
    PostedMay 31, 2026

    About Bentley Systems

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    Bentley Systems

    pune, India

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