Senior Technical Support Engineer: Lead, Mentor & Resolve

Progress Software Corporation is seeking a Technical Support Professional in Hyderabad City Taluka, Pakistan. This role requires at least 3 years of experience in providing technical support, focusing on relational databases and customer service management.

The ideal candidate will take ownership of customer cases, troubleshoot complex issues, and mentor junior staff. A competitive remuneration package, along with various leaves and insurance benefits, is offered.