Senior Technical Support Engineer - Financial

If you are a highly analytical, articulate problem solver who thrives in a collaborative team environment, we want to hear from you! As a team member, you will:
- Work directly with customers to understand and resolve their issues.
- Document the progress of product solutions in our service request system.
- Play a key role in defining and shaping technologies and processes to enhance our support delivery in the SaaS space.
This is a fantastic opportunity to learn and utilize cutting-edge technologies such as SR automation and other proactive initiatives. Help us achieve our goal of providing best-in-class support and make a real impact on our customer experience.
Career Level - IC3
**What you will do**
- Providing real time responses to customer inquiries.
- Interact with our customers via the telephone, web and other electronic channels.
- Become a skilled engineer by working with a wide range of Oracle Financial Analytics products.
- Research re-create ...