Senior Technical Support Analyst in Finance

Advance your career as a Senior Technical Support Analyst with a top Canadian financial cooperative. Utilize your expertise in troubleshooting and multi-platform support to enhance team collaboration.
We are seeking a Senior Technical Support Analyst to join a leading financial services cooperative. This role requires a minimum of 4-6 years of relevant experience in technical support and advanced knowledge of enterprise systems. You will be instrumental in improving service quality and assisting users with software and hardware issues in a team-oriented environment.
Key Responsibilities:
• Troubleshoot and resolve complex technical incidents
• Manage and support various hardware and software platforms
• Assist teams in enhancing technical service quality
• Provide guidance to users on system issues
• Maintain detailed records of all support activities
Requirements:
• 4-6 years of technical support experience
• Relevant post-secondary education or equivalen...