Senior Technical Services Engineer

The Technical Services team works with our customers to ensure that their deployments are running at their best. From a query performance question on a test Atlas cluster to helping upgrade large self-hosted sharded clusters run by some of the world's best‑known global enterprises, the Technical Services team is available 24/7 to help our customers with any aspect of the data platform. This deeply technical team is distributed globally, with a variety of backgrounds and expertise to ensure that they can best address any new issue or question. In addition to solving these complex customer challenges, the team also works on internal projects such as software development of support tools for performance tuning, benchmarking, and diagnostics.

As the company continues to expand product offerings and features within the Atlas Data Platform, the company is looking for a Senior Technical Services Engineer with a background in application search, as well as search‑related technolo...