Senior Technical Program Manager (Customer & Account Experience)

Job Title: Senior Technical Program Manager (Customer & Account Experience)

Location: 100% Remote, Canada

Job Type: T4 Contract

Experience: 8+ Years

Pay Rate: CAD 60 to 70 per hour

Role Summary

We are hiring a Technical Program Manager to lead cross-functional initiatives focused on improving customer and account experiences. In this role, you'll work closely with Product, Engineering, Architecture, and Business teams to plan, coordinate, and deliver complex technical programs while ensuring alignment with business goals and driving successful outcomes.

Key Responsibilities:

• Lead end-to-end delivery of complex technical programs across cross-functional teams.
• Drive customer and account experience initiatives from planning through execution.
• Collaborate with Product, Engineering, Architecture, Design, and Business teams t...