Found Description
Senior Technical Lead, Global Customer Assurance
Job ID: 36169
Job Level: PT1 Advance
Job Location: Bangalore/Gurugram
Function: Chief Operations Office(COO)
Employment Type: Full time
Why we need this role
The primary function of role is to carry out 2nd level troubleshooting including circuit level diagnostics, re-provisioning of circuits, configuration changes to resolve customer issues/faults for all Colt products delivered over the Colt IP/ SDWAN network with participation in 24x7 shift roster. Develop customer solutions to address a variety of business problems across IP/SDWAN domain. Acts a point of contact on multiple functional areas related to IP technologies and able to configure the Circuits on different vendor equipment, Technologies and various Network Management System.
What you will do
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