Senior Technical Consultant – Front Arena

Come to one of the biggest IT Services companies in the world! Here you can transform your career.

Why join TCS? We believe people make the difference. We foster a culture of unlimited learning, continuous improvement, and mutual development, providing the right tools to expand ideas in a collaborative environment.

• Prioritization of incidents (critical vs. low).
• Fast response time to incidents.
• Explain technical issues to business users.
• Take ownership and fully resolve issues.
• Analyze logs, dumps, and messages quickly.
• Correlate issues across systems.
• Support during critical business windows.
• Perform deep root‑cause analysis (RCA).
• Fix production issues quickly to meet SLAs.
• Own issues end‑to‑end, not just within one module.

• Advanced English.
• Knowledge of Incident, Problem, and Change Management,...