Found Description
As a Senior Technical Architect, your primary responsibility will be to develop customized technical solutions that align with the unique business requirements and objectives of our customers.
**Responsibilities**:- Develop a comprehensive understanding of customers' functional and technical requirements, ensuring alignment with their business objectives through the effective use of Zendesk functionalities.
- Owning the end-to-end technical delivery of specific customer implementation projects.
- Delivering comprehensive, complex implementations of contact centers with Zendesk for Contact Center.
- Configuring services and deploying resources in customer AWS accounts, using Amazon Connect, CloudFormation, Amazon Lex, DynamoDB, Kinesis, IAM, S3 and more.
- Lead technical projects involving multiplate development and architecture resources.
- Mentor junior colleagues on best practices and new technologies.
- Ability to translate customer business objectives...