Senior Technical Analyst

Perks of working at ManagePoint

• Work from home with flex hours
• paid time off for appointments
• Paid day off on your birthday
• Your choice of laptop and company paid smart phone
• Yearly Bonuses based on individual and company performance
• Annual Wellness Benefit of $600

About the role

In this position you will be an escalation point on the ManagePoint team and responsible for deploying IT projects while reporting directly to the owner. This position will give you the ability to improve and strengthen on your skills and experience while also having direct input into projects, budgeting, and planning for ManagePoint and/ or our clients.

What you'll do

You will be responsible for handling calls to the Service Desk on occasion and acting as an escalation point, triaging client issues or questions, and resolving or escalating them to vendors as required. You will also assist in leading IT Solu...