Found Description
- As a Senior Technical Account Manager you will be responsible for the technical success of our largest merchants post-sale
- You will advise their developers, product teams, and key business partners throughout the entire customer lifecycle
- You will be responsible for implementing our products into merchants’ existing architecture and you will continue to work with them as they scale
- You will help them not only to avoid pitfalls, but to take advantage of more of Affirm’s offerings; solving business objectives with technical strategies and product optimizations
- Technical Account Managers are a part of the Engineering Team and work closely with affirm’s Product, Operations, Customer Success and Merchant Help teams
- Lead the technical relationships for a named set of merchants within a vertical or category; you will be responsible for building the trust of your technical counterparts while also fostering long-term relationships with all...