Found Description
Job Description
The Technical Account Manager (TAM) goal is to ensure that our customers' organization is fully leveraging our state‑of‑the‑art Zero Trust solutions.
Key Responsibilities
- Being customer's main technical contact and acting as a trusted advisor for Akamai's Zero Trust solutions.
- Designing a journey with customer and providing assistance to help them achieve planned milestones.
- Identifying and analyzing customer's requirements and providing technical recommendations through introduction of new features, products and services.
- Assessing the deployment on a regular basis to identify gaps and provide best‑practice/optimization recommendations.
- Supporting integration requirements between Akamai Zero Trust solutions and other third‑party solutions.
- Providing technical training to the customer's team on the use and maintenance of the implemented Akamai products.
Qualifications
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