Found Description
Responsibilities
- Mattermost is seeking a Senior Technical Account Manager (TAM) is a customer-facing technical leader responsible for ensuring the successful deployment, integration, and operational success of the Mattermost platform for enterprise and public sector clients across the United Kingdom
- The TAM serves as a trusted technical advisor—partnering with engineering, product, and customer teams to ensure reliable, secure, and scalable deployments of Mattermost
- Lead onboarding, deployment, and optimization of Mattermost for strategic enterprise customers
- Design and validate scalable architectures for cloud, hybrid, and on-premise deployments
- Guide customers on integrating Mattermost with identity providers (SSO, SAML, OAuth, LDAP), CI/CD pipelines, and monitoring tools
- Support adoption across distributed teams by ensuring high reliability, security, and performance
- Provide proactive technical guidanc...
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