Found Description
Elevate Okta’s customer success with your expertise as a Senior Technical Account Manager. This remote role focuses on complex technical environments and strategic product adoption to drive IAM innovations.
As a Senior Technical Account Manager specializing in New Product Introduction (NPI), you will collaborate within a global team to enhance customer experiences. Your role demands deep technical knowledge in SaaS infrastructure, IAM protocols, and product lifecycle management. Engage with high-profile clients and deliver tailored architectural solutions that streamline product adoption during vital launch periods.
Key Responsibilities:
• Manage customer relationships, ensuring successful product adoption
• Lead technical sprints to address customer-specific gaps
• Create structured transition plans for Core TAM teams
• Advise customers on best practices for IAM deployment
• Capture and translate technical telemetry into actionable insights
Requirements:
• 8...
As a Senior Technical Account Manager specializing in New Product Introduction (NPI), you will collaborate within a global team to enhance customer experiences. Your role demands deep technical knowledge in SaaS infrastructure, IAM protocols, and product lifecycle management. Engage with high-profile clients and deliver tailored architectural solutions that streamline product adoption during vital launch periods.
Key Responsibilities:
• Manage customer relationships, ensuring successful product adoption
• Lead technical sprints to address customer-specific gaps
• Create structured transition plans for Core TAM teams
• Advise customers on best practices for IAM deployment
• Capture and translate technical telemetry into actionable insights
Requirements:
• 8...
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