Senior Team Leader, Client Experience

Boldr in the Philippines is seeking a Senior Team Captain to lead multiple client accounts, with autonomous teams and a dedicated Shift Lead. You will manage day-to-day operations and serve as escalation point, partnering with the Service Delivery Manager and People Manager to drive growth and development.

You will coach, monitor attendance and performance, ensure KPI achievement, coordinate internal workflows, and foster Boldr culture by living our core values: Curious, Dynamic and Authentic.