Senior T2 Support Specialist — Customer Excellence

PLAUD PTE. LTD. is seeking an experienced customer support specialist to deliver T2 support and handle escalated technical issues in Singapore. This role involves troubleshooting complex scenarios, mentoring Tier 1 specialists, and optimizing workflows to enhance customer satisfaction.

The ideal candidate will have around 5 years of experience in customer support, excellent communication skills, and a strong understanding of the Singapore market. Competitive compensation and a vibrant workplace culture await you.