Found Description
Qualification
- Diploma/Advanced/Higher/Graduate Diploma
- Bachelor's Degree/Post Graduate Diploma/Professional Degree
Employment Type
Full-Time
Responsibilities
- Lead application support and delivery for business and HR-related systems.
- Manage system configurations, testing, and implementation for clients.
- Collaborate with technical teams to resolve issues, deploy updates, and optimize performance.
- Oversee support tickets, ensure timely resolutions, and maintain customer satisfaction.
- Provide technical guidance and mentorship to junior team members.
- Participate in client meetings and gather requirements for system enhancement.
- Conduct system diagnostics, troubleshoot bugs, and perform root cause analysis.
- Ensure compliance with change management protocols.
- Liaise with partners’ technical personnel to manage integrated systems or modules.
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