Senior Support Agent (C2 Written English)

If writing is your forte and grammar enthusiast is your middle name, this is the job for you!

Taimi is now looking for a new agent from Mexico to join our support team.

The position is 100% remote, and accepted applicants are expected to start immediately.

We value critical thinking, creative writing, and, most of all, sentences that weren't generated by AI.

✨ Requirements ✨

• C2 English level (especially in writing);
• Experience in communication and writing;
• Familiarity with the LGBTQIA+ community and related topics;
• Leadership skills;
• Experience in providing feedback and quality-reviewing;
• Full-time availability.

Responsibilities

• Communicate with customers through our in-app chat tool and support email (no telephone calls);
• Attend mandatory team meetings, trainings, and 1on1s with your supervisor;
• Study comm...