Found Description
Elevate HR service excellence as a Senior Supervisor at RTX in the Shared Services People Services environment. Direct multi-tiered operations and enhance HR support for Pratt & Whitney Canada and Collins Aerospace.
In this crucial role, you will lead the HR Operations team, focusing on performance, continuous improvement, and customer satisfaction. Utilize your strategic leadership to optimize service level agreements and key performance indicators while ensuring high-quality HR support. Your insights will guide operational resilience and service delivery across various channels.
Key Responsibilities: • Lead execution of People Services Operations team • Monitor SLAs, KPIs, and quality standards • Drive talent development and succession planning • Collaborate on complex employee relations issues • Produce management reports on service performance
Requirements: • 5+ years in HR operations or shared services • Bachelor's degree in HR or related field • Strong ...
In this crucial role, you will lead the HR Operations team, focusing on performance, continuous improvement, and customer satisfaction. Utilize your strategic leadership to optimize service level agreements and key performance indicators while ensuring high-quality HR support. Your insights will guide operational resilience and service delivery across various channels.
Key Responsibilities: • Lead execution of People Services Operations team • Monitor SLAs, KPIs, and quality standards • Drive talent development and succession planning • Collaborate on complex employee relations issues • Produce management reports on service performance
Requirements: • 5+ years in HR operations or shared services • Bachelor's degree in HR or related field • Strong ...
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