Senior SRE Manager - Reliability & Cloud Ops (Flexible)

HSBC Global Service Center in Mexico City seeks a Senior Site Reliability Engineer – Manager to drive reliability, scalability, and performance across critical production environments. You will lead incident response, architect scalable infra, and champion observability and automation initiatives.

The role requires mentoring teams, defining SLOs, and collaborating with software, QA, product, and operations to embed reliability throughout the lifecycle.