Senior Specialist - Workplace Services

Job Description:

Position Title: Sr. Specialist - Workplace Services

Department: Corporate Real Estate / Integrated Facility Management (IFM)

Location: Site-specific (24/7 operations environment)

Role Purpose

The Sr. Specialist - Workplace Services is responsible for real-time operations and on-ground execution of facility services during assigned shifts, ensuring uninterrupted functioning of hard services, soft services, safety, and workplace experience. This role acts as the first point of contact for all operational issues, escalations, and emergencies, ensuring quick resolution and adherence to SLAs.

Key Responsibilities

1. Shift Operations Management

·       Take complete ownership of facility opera...