Senior Specialist, Product Operations, Customer Experience

Senior Specialist, Product Operations, Customer Experience

Overview

Senior Specialist, Network Products, will join a team driving product strategy, roadmap, and execution of the future of Mastercard’s global core payments network. The payments network is Mastercard’s core strategic asset, directly driving over $8 billion in revenue and providing the platform for other key products and services. The ideal candidate is a proven, forward‑thinking leader with the ability to collaborate across disciplines and communicate effectively with both business and technology stakeholders. This role will work hand in hand with Product Managers and Engineering teams to deliver operationally ready, market‑leading solutions. Responsibilities span customer enablement during pilot and prototype phases; articulation of value propositions and requirements; partnership with internal and external development teams; commercialization and go‑to‑market planning; customer engagement ...