Found Description
Job Description
Qualifications
- Act as the primary technical point of contact for prospects evaluating our product. Understand their needs and design solutions that align with their infrastructure using our platform.
- Partner with Customer Success to ensure customers onboard quickly and realize value from the platform.
- Develop and maintain technical documentation and guides to streamline pre-sales and guide post-sales workflows.
- Support product configuration and deliver minor technical changes required for prospect and customer implementations.
- Feed prospect feedback directly into Product and Engineering, helping shape the roadmap and ensuring the platform evolves with real-world needs.
- Lay the foundation for a scalable Solutions Engineering function by building playbooks and repeatable best practices.
Qualifications
- 5+ years of experience as a Solutions Engineer, Sales Engineer, Solutions Architect, or similar role....
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