Found Description
Elevate your career as a Senior Solutions Designer specializing in AWS at EP in Downtown Toronto, ON. Utilize your expertise in Amazon Connect to create user-centric cloud contact center solutions.
In this contract role, you will design, develop, and maintain innovative contact center solutions while ensuring user needs are prioritized. Your key skills in AWS technologies and user experience design will be vital as you collaborate with various teams to enhance operational efficiency. This role requires a blend of technical knowledge and a focus on user interactions.
Key Responsibilities: • Create and implement user-friendly contact center solutions • Design and analyze call flows and agent experiences • Maintain comprehensive documentation of system designs • Collaborate with teams to enhance solution efficiency • Utilize AWS tools for operational effectiveness
Requirements: • In-depth knowledge of AWS services like Kinesis and S3 • Extensive experience with ...
In this contract role, you will design, develop, and maintain innovative contact center solutions while ensuring user needs are prioritized. Your key skills in AWS technologies and user experience design will be vital as you collaborate with various teams to enhance operational efficiency. This role requires a blend of technical knowledge and a focus on user interactions.
Key Responsibilities: • Create and implement user-friendly contact center solutions • Design and analyze call flows and agent experiences • Maintain comprehensive documentation of system designs • Collaborate with teams to enhance solution efficiency • Utilize AWS tools for operational effectiveness
Requirements: • In-depth knowledge of AWS services like Kinesis and S3 • Extensive experience with ...
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