Senior Solution Architect – Omnichannel & SaaS

UST España & Latam is seeking a strategic Solution Architect to lead the technical evolution of its SaaS Assisted Channels platform. The role involves defining technical requirements for reporting in assisted channels, ensuring scalable architectures and integration of platforms.

The ideal candidate should have strong expertise in architecture design, technical standards, and managing complex integrations, particularly with systems like Genesys Cloud and Microsoft Dynamics 365. Join a multicultural team at a certified Top Employer.