Senior Solution Architect at Bell

Lead innovative cloud transformations with Bell as a Senior Solution Architect specializing in Amazon Connect. Drive seamless customer experiences and scalable integrations while impacting communications across Canada.
This pivotal role requires you to be the definitive technical authority on CCaaS cloud transformations. You will design, integrate, and deploy Amazon Connect solutions for enterprise clients and guide teams through migrations and AI implementations. Your deep architectural knowledge will ensure best practices and optimal workflows across various platforms.
Key Responsibilities:
• Architect secure, scalable Amazon Connect solutions
• Oversee external delivery partners on joint projects
• Design integrations with AWS services and enterprise systems
• Lead AI implementations using Conversational AI tools
• Manage technical migrations from legacy systems
Requirements:
• 7+ years in enterprise IT solution architecture
• Deep expertise in Amazon C...