Senior Software Quality Assurance Engineer

Software QA Engineer ( SAP CRM) Job Summary We are looking for a QA Engineer with 6 years of experience in SAP CRM Service & Support processes, specializing in manual, API, and automation testing. The role focuses on ensuring high-quality releases through strong test design, automation frameworks, and data-driven validation, while leveraging AI tools to improve testing speed, coverage, and defect analysis. You will work closely with Product, Engineering, and cross-functional teams in an Agile environment. Job Responsibilities Perform end-to-end testing across SAP CRM Service flows (Case management, SLA, BP, Service contracts, IC WebClient) Design and execute test cases, test plans, regression, UAT, and exploratory testing Conduct API testing (REST/OData/SOAP) using Postman/Swagger and maintain reusable test suites Develop and maintain automation frameworks (Selenium/Playwright/Opkey) and integrate with CI/CD pipelines Validate system integrations, interfaces, and backend data using SQL...