Senior Software Engineer (Xico)

Senior Software Engineer

Remote type: Hybrid; Locations: Mexico City, Mexico; Full time.

Zendesk is seeking an innovative and motivated Senior Software Engineer to join our growing Engineering & Integration Shared Services team. This role is essential for driving productivity and efficiency across the organization by leveraging cutting‑edge tools and processes to address technical business challenges.

Responsibilities

• Development & Implementation : Design, develop, document, test, and deploy standardized solutions using integration, automation, and middleware tools. Integrate Zendesk products, third‑party SaaS systems, and data platforms using appropriate tools and methodologies.
• Testing & Quality Assurance : Develop and facilitate unit tests, conduct system integration testing, and support user acceptance testing (UAT) to validate solutions before deployment. Maintain high‑quality standards throughout development.
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