Senior Software Engineer at Toast (Winnipeg)

Elevate your engineering career with Toast as a Senior Software Engineer focusing on Care Experience. Drive the development of vital tools for care agents that support restaurants seamlessly. In this role, you’ll own the end-to-end development of agent-facing features while enhancing system performance and reliability. Collaborate closely with product, care operations, and engineering teams to create integrations and workflow solutions. Your insights will be crucial in redefining how care agents assist restaurants, impacting thousands of businesses daily.
Key ResponsibilitiesDrive full lifecycle development of care agent tooling
Build integrations between contact center and backend systems
Ensure reliability of agent tools in high-throughput environments
Collaborate with care operations to enhance agent workflows
Mentor engineers while contributing to technical decisions
Qualifications5+ years in software engineering, expertise in Java or Kotlin
Proven history of o...