Found Description
Job Overview
Manages production support activities for Business Transaction Reporting Application for commercial clients, fixes application bugs, troubleshoots production issues, participates in incident and problem management, introduces automation as part of a continual improvement program using AI, and develops and manages software development projects or assignments.
Key Responsibilities
- Monitor and investigate production issues, JCL Batch job executions, troubleshoot failures, and ensure timely resolutions to maintain smooth operations.
- Fix vulnerabilities, upgrade and maintain technical debt and bugs.
- Develop and test software solutions, frameworks, and tools of moderate complexity, ensuring alignment with business requirements and technical standards.
- Collaborate with cross‑functional teams to design and implement solutions to resolve moderately complex issues and improve processes.
- Analyze system re...