Senior SMS & Messaging Support Specialist (Remote)

RunRemote is looking for a Senior Support Specialist based in the Philippines to provide technical support for enterprise customers sending SMS and WhatsApp traffic into US carrier networks. You will troubleshoot complex delivery failures and work with various teams to resolve issues.

The ideal candidate will have 3-5+ years in technical support or telecommunications operations, with hands-on experience in A2P SMS. This position offers a full-time, remote working opportunity providing excellent autonomy.