Senior Shared Services Coordinator - HR Services |

Senior Shared Services Coordinator - HR Services |

SeniorShared Services Coordinator | People Function – HR Shared Services

Location: Hyderabad Office (expectation to work until 12 PM Pacific Time to accommodate global time zones) / Till 1 AM IST (Transport Provided)

Reports To: Manager, Shared Services Operations

Role Overview

As a member of the Operational Excellence team, this role plays a pivotal part in supporting and improving HR service delivery. The Senior Shared Services Coordinator focuses on process standardization, system optimization, knowledge base development, reporting, change management, and operational execution. The role closely partners with People Advisory Team, People Systems, IT, and other stakeholders to support HR Service Delivery platforms, including current use of ServiceNow HR Service ...