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JOB SUMMARY
We are seeking experienced ServiceNow Senior Developers / Technical Consultants to support a large-scale Customer Service Management (CSM) initiative within a complex healthcare enterprise environment. This role focuses on hands‑on platform development, workflow automation, integrations, and scalable ServiceNow solution delivery. The ideal candidate is a true developer and technical consultant with strong experience across CSM and ITSM implementations, capable of operating independently while collaborating with architects, stakeholders, and cross‑functional teams.
JOB RESPONSIBILITIES
- Design, develop, and configure ServiceNow solutions across CSM and ITSM environments.
- Build scalable workflows, automations, and platform customizations within ServiceNow.
- Develop and maintain custom applications, integrations, and Service Portal functionality.
- Configure and support Flow Designer, workflows, subflows, and au...