Senior ServiceNow Architect / Lead Developer

Apricot Jam is a people-first, AI-driven global technology consultancy with U.S. enterprise clients and a strong European engineering backbone.

We specialize in ServiceNow, hybrid infrastructure, and intelligent automation, helping mid-market and enterprise organizations modernize faster and more efficiently without Big 4 complexity or cost.

We are seeking a Senior ServiceNow Architect / Lead Developer to take ownership of enterprise platform architecture and delivery.

This role is ideal for someone who can combine hands‑on development with strategic architecture, with a strong focus on maximizing out‑of‑the‑box ServiceNow capabilities and delivering scalable, well‑governed solutions.

Responsibilities

• Define ServiceNow architecture, standards, and best practices
• Lead development across ITSM, ITOM, HAM, SAM, HRSD, and CSM
• Maximize use of OOTB capabilities and extend only when necessary
• Design and build i...