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Senior Analyst, Service Management
Location Address: 100 Queens Quay East, 9th Floor, Toronto
Number of Openings: 1
Pay: $74,671.00 - $130,424
Job Posting Description: Senior Analyst, Service Management. This position is onsite. Are you an innovative IT professional seeing a new challenge? Reporting to the Senior Manager, IT Operations Support Services, you will manage the rollout of or improvements to existing processes, tools and systems and provide training to the operations team. You will work closely with IT stakeholders to provide support and recommendations. You will be the Service Management team's subject matter expert, bringing innovative solutions to complex challenges and championing continuous improvement in a constantly evolving technological landscape. You will be responsible for Change Management activities (e.g. reviewing change requests, facilitating CAB and change audit). You will...