Senior Service Engineer IS - ServiceNow, Virtual

**Description**



**Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.**



**Be the backbone of service excellence! As a Service Engineer, you’ll partner with developers, testers, and program managers early in the development process to design, operate, and continuously improve large-scale services that empower IS, non-IS, and clinical caregivers. You will define the ServiceNow vision and roadmap, leveraging your technical expertise to provide strategic guidance to stakeholders and drive initiatives that achieve KPIs for quality, cost efficiency, and caregiver satisfaction. From advising on requirements and best practices to engineering resilient, secure, and high-pe...