Senior Service Delivery Manager

Due to the nature of the projects and specific client security clearance, this role requires the successful candidate to be a Singapore Citizen or Singapore PR.

We are looking for an experienced Senior Service Delivery Manager (SDM) to join the DAMO (Digital Application Management and Operations) team at Thoughtworks.

In this role, you will lead the delivery and continuous improvement of Managed Services engagements across application and infrastructure operations. You will work closely with clients, engineering teams, and internal stakeholders to ensure reliable service delivery, operational excellence, and continuous evolution of digital platforms and services.

This role requires strong stakeholder management, delivery governance, operational leadership, and the ability to manage complex environments with a proactive and customer‑centric mindset.

• Manage end-to-end service delivery for Manage...