Found Description
Senior Service Advisor – Automotive & Powersports
The Serpa Automotive Group – Automotive & Powersports Division. Serpa Motor Sports Powersports & Marine. Aurora.
We are looking for a knowledgeable and customer-focused Senior Service Advisor to join our team. Representing top OEM brands including Yamaha and Suzuki , as well as our full line of automotive services, you will be the key link between our customers and our service department.
Responsibilities
- Greet clients and clearly explain recommended maintenance and repairs.
- Prepare accurate repair orders, estimates, and work schedules.
- Communicate effectively between customers, technicians, and the service team.
- Ensure all work is completed to OEM standards (Yamaha, Suzuki, and leading automotive brands).
- Handle warranty claims and ensure compliance with OEM guidelines.
- Build lasting customer relationships and contribute to ...
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