Senior Salesforce CRM Solutions Designer

Join Russell Tobin & Associates as a Senior CRM Solutions Designer in Toronto, ON, with a hybrid work model. Leverage your Salesforce expertise in configuring and customizing solutions for the public sector.
In this pivotal role, you will engage in a hybrid work environment to enhance the redesigned 311 website and mobile experience. With over ten years of experience in project-driven environments, you’ll focus on Salesforce Experience Cloud, developing components, navigation, and service request journeys. Your collaboration with internal City teams will ensure compliance with governance, security, and accessibility standards.
Key Responsibilities:
• Configure Salesforce Experience Cloud components for the 311 interface
• Develop frontend journeys, navigation, and search functionalities
• Design Lightning Web Components (LWC) and custom Salesforce features
• Integrate Experience Cloud with Service Cloud backend
• Collaborate on architecture and technical delivery w...