Senior Sales Engineer — AI & API Integrations (Hybrid)

Zendesk in Mexico City is seeking a technical Sales Engineer to join our presales team. You will develop POCs, build API integrations, and validate technical solutions for enterprise CX deployments. This role requires coding, REST/SOAP APIs, and a strong customer-facing stance.

The position is hybrid, based in Mexico City or Estado de Mexico, with travel and collaboration across client environments. You’ll stay current on AI trends, LLMs, and agent frameworks while delivering production-ready