Senior SaaS Product Support Lead - API & Escalations

Strider is looking for a Mid-Senior Product Support Manager to oversee and improve technical support processes in Buenos Aires. You will lead a team, define support strategies, and work closely with customers to resolve complex issues relating to APIs and integrations.

The ideal candidate has a strong background in technical product support, excellent communication skills, and the ability to drive operational improvements. Startup experience and a relevant degree are added advantages.