Senior SaaS Customer Advocate

Boldr is seeking a dedicated Senior Customer Advocate to enhance customer satisfaction through effective support. In this role, you will respond to inquiries, resolve complaints, and ensure timely issue resolution, all while collaborating with internal and external teams.

The ideal candidate has 3+ years of customer support experience, particularly in E-commerce or digital environments. A bachelor's degree is preferred along with strong communication skills and a customer-oriented approach.