Found Description
At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Job Summary:
The purpose of this role is to provide support in daily operations of regional customer service teams by managing projects and processes, providing training, handling escalated customer issues, conducting quality analysis and contributing to process improvement.
**Responsibilities**:
- Support customer service team leads with day-to-da...
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Job Summary:
The purpose of this role is to provide support in daily operations of regional customer service teams by managing projects and processes, providing training, handling escalated customer issues, conducting quality analysis and contributing to process improvement.
**Responsibilities**:
- Support customer service team leads with day-to-da...