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Senior Retention Analyst at Enercare

ENERCARE

markham, on, Canada Full-time July 09, 2026

Found Description

Shape customer loyalty strategies as a Senior Analyst at Enercare in Markham, ON. Use data analysis to enhance retention initiatives in a hybrid workplace.

In this pivotal role at Enercare, you will focus on customer churn and retention analytics. Collaborating closely with Product and Marketing teams, you will transform complex datasets into impactful reports. Your expertise in SQL and Power BI will be essential for driving customer engagement and satisfaction.

Key Responsibilities:
• Conduct performance analysis of retention programs
• Develop analytical dashboards for stakeholders
• Extract and analyze data using SQL and Python
• Optimize Power BI reports for improved usability
• Ensure data quality through validation processes

Requirements:
• Bachelor’s degree in Statistics or Business
• 3+ years of experience in analytics or business intelligence
• Solid SQL skills for data management
• Pr...

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