Senior Resource Manager at Softchoice

Join Softchoice as a Senior Resource Manager, where you will guide strategic engagements and customer relationships in IT consulting. This role emphasizes your ability to consult and connect with clients across diverse industries in North America.
In this position, you will collaborate with sales and presales teams to discover opportunities for consulting and staff augmentation, focusing on delivering exceptional service. Your passion for recruitment practices will support company growth as you manage consultant relations, ensuring quality and satisfaction. Thrive within a culture that values inclusion and career advancement.
Key Responsibilities:
• Collaborate with sales on consulting engagement opportunities
• Develop and maintain strong client and consultant relationships
• Manage escalations and establish achievable outcomes
• Achieve sales targets consistently across all verticals
• Recommend process improvements for enhanced service delivery
Requirements:<...