Found Description
Albany House Dublin, a charming Georgian guesthouse located in the heart of Dublin city centre, is seeking an experienced and motivated Senior Receptionist to join our hospitality team. This is an excellent opportunity for a passionate hospitality professional who thrives in a fast-paced guest-focused environment.
Key Responsibilities
- Oversee the daily operation of the guesthouse and support all departments
- Deliver exceptional customer service and ensure guest satisfaction at all times
- Handle guest queries, complaints, and special requests professionally
- Support staff training, scheduling, and team motivation
- Ensure compliance with health & safety and company standards
- Maintain high presentation and service standards throughout the property
Requirements
- Previous experience in a Front Office role within hospitality
- Previous experience of Opera
- Strong l...